About the Role
Join a small engineering team at an early-stage healthtech education company, working directly with the founders. You will help support and improve AI-powered clinical conversation simulations used by students and educators, then take on more full-stack product development as you automate support workflows.
What You'll Do
Own technical customer support across simulation, learning management, field experience, and compliance tools, primarily through email, with some customer calls and other support work.
Diagnose and resolve issues reported by students, educators, and university administrators, taking on more complex cases as you ramp up.
Build automations and internal tools to reduce support needs and help the team scale.
Ship full-stack features to production as you transition into more product engineering work.
Contribute to product decisions, system architecture, engineering culture, and AI agent workflows.
What We're Looking For
0 to 4 years of experience as a full-stack engineer, forward-deployed engineer, or in a similar role.
Experience as a founder, on a founding team, or at an early-stage startup, with the ability to work autonomously in a fast-moving environment.
Full-stack development experience and an interest in AI agents, large language models, and automation.
Experience in EdTech or working with universities is helpful.
Willingness to work in person five days per week in New York City.
Compensation & Benefits
Base salary is $160,000 to $200,000 annually. Visa sponsorship is available.
Location
On-site in Midtown Manhattan, New York City.