Job Duties:
- Develop and execute the enterprise imaging strategy and roadmap supporting a nationwide network of outpatient imaging centers.
- Provide overall leadership and governance for PACS, VNA, enterprise imaging, image exchange, and related imaging technologies.
- Direct the administration, performance, availability, security, and optimization of enterprise imaging systems.
- Lead large-scale implementations, upgrades, migrations, integrations, and technology transformation initiatives.
- Partner with clinical, operational, physician, and IT leaders to improve imaging workflows, system utilization, and user experience.
- Establish enterprise standards, policies, procedures, and best practices for imaging systems and operations.
- Oversee interoperability and integration efforts involving PACS, RIS, EHR, modalities, image exchange solutions, and third-party applications.
- Monitor system performance, storage, image distribution, and operational metrics to drive continuous improvement and scalability.
- Serve as the executive escalation point for critical imaging system issues and ensure timely resolution of operational disruptions.
- Lead vendor relationships and technology partnerships to support organizational objectives and service excellence.
- Drive innovation through the evaluation and implementation of emerging imaging technologies, automation, and AI-enabled solutions.
- Ensure compliance with HIPAA, regulatory requirements, cybersecurity standards, disaster recovery plans, and data governance practices.
- Support acquisitions, de novo center openings, and organizational growth initiatives through enterprise imaging planning and integration activities.
- Collaborate across departments to align imaging technology capabilities with business objectives and patient care goals.
- Provide leadership and direction to PACS and Imaging Informatics teams, fostering a culture of accountability, service excellence, collaboration, and continuous improvement.
Education and Experience:
- Bachelor's degree in Healthcare Informatics, Information Systems, Radiologic Sciences, Healthcare Administration, Computer Science, or a related field required
- 10+ years of progressive experience supporting PACS.
- 5+ years of leadership experience managing technical teams, managers, or enterprise imaging functions.
- Experience supporting multi-site healthcare organizations required.
- Experience supporting large-scale outpatient imaging operations with scaled locations strongly preferred.
- Demonstrated success leading enterprise imaging transformations, technology roadmaps, acquisitions, integrations, and organizational growth initiatives.
- Significant experience managing enterprise vendors, strategic partnerships, and executive stakeholder relationships.
Knowledge, Skills, and Abilities:
- Expert knowledge of PACS, VNA, enterprise imaging platforms, image exchange technologies, DICOM, HL7, and EHR integrations.
- Deep understanding of imaging informatics, radiology operations, and healthcare technology ecosystems.
- Strong strategic planning and technology roadmap development capabilities.
- Demonstrated ability to lead large-scale enterprise initiatives and complex organizational change.
- Strong financial acumen, including budget management, capital planning, and ROI analysis.
- Exceptional leadership and talent development capabilities.
- Excellent executive communication, presentation, negotiation, and stakeholder management skills.
- Proven ability to influence decision-making and build consensus across all levels of the organization.
- Strong analytical, problem-solving, and operational decision-making skills.
Leadership Responsibilities:
- Lead, mentor, and develop team members to consistently achieve performance goals.
- Deliver timely, constructive feedback, recognizing achievements and addressing performance issues when needed.
- Assess staffing requirements and partner with HR to recruit, hire, and seamlessly onboard new employees.
- Cultivate a positive and collaborative, patient first-driven workplace culture that reflects the company’s mission and vision, with a focus on engagement and retention.
- Make strategic, well-justified decisions in alignment with organizational policies and objectives.
- Direct operational, budgetary, and financial activities within area of responsibility.
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without prior notice.