POSITION SUMMARY
We Are Hiring for a Housekeeping Room Attendant
Based at The Sheraton Grand London Park Lane Hotel – A Grand Experience Crafted in Mayfair
Rewards for Work… Benefits for Your Lifestyle
- Part of Marriott International, the largest hospitality brand in the world, offering outstanding career progression and global opportunities.
- World-class training and development programmes designed to help you grow your skills and career.
- Work alongside talented, award-winning hospitality professionals.
- Discounted room nights and food & beverage across Marriott hotels worldwide.
- Complimentary laundry and free meals on duty.
- Access to a wide range of flexible benefits to support your wellbeing.
- Eligible for Service Charge.
Your Place of Work, What to Expect
Located in the heart of Mayfair, the iconic Sheraton Grand London Park Lane is one of London's most iconic hotels, renowned for exceptional service, elegant Art Deco surroundings, and unforgettable guest experiences.
As a Housekeeping Room Attendant, you will play a vital role in ensuring our guest rooms and public areas are maintained to the highest standards of cleanliness, presentation, and comfort. You will take pride in creating a welcoming environment where every guest feels at home from the moment they arrive.
Working as part of a dedicated Housekeeping team, you will be responsible for cleaning and servicing guest bedrooms, replenishing amenities, maintaining cleanliness standards, and ensuring rooms are prepared efficiently for arriving guests. Attention to detail, a positive attitude, and a genuine commitment to guest satisfaction are key to success in this role.
This is an exciting opportunity to join a passionate team within one of London's leading luxury hotels. If you enjoy working in a fast-paced environment, take pride in delivering exceptional standards, and are committed to providing memorable guest experiences, we'd love to hear from you.
What You'll Be Doing
- Cleaning and servicing guest rooms to Marriott brand standards.
- Replenishing guest amenities, linen, and supplies.
- Ensuring all bedrooms, bathrooms, corridors, and assigned areas are presented to the highest level of cleanliness.
- Reporting maintenance issues and lost property promptly and accurately.
- Supporting sustainability initiatives through responsible use of cleaning products and resources.
- Responding professionally and courteously to guest requests.
- Following health, safety, and hygiene procedures at all times.
- Working collaboratively with colleagues across Housekeeping and other hotel departments to deliver an exceptional guest experience.
Supporting Our Wider Housekeeping Operation
While primarily focused on guest room cleaning and servicing, Housekeeping Room Attendants may also have opportunities to support other areas of the Housekeeping operation across the Sheraton Grand London Park Lane. This can include assisting with public area cleaning, turndown service, linen management, and special cleaning projects, providing valuable exposure to a variety of luxury hospitality environments and helping you further develop your skills within one of London's most distinguished hotels.
What We're Looking For
- Previous housekeeping or cleaning experience in a hotel environment.
- A strong eye for detail and commitment to high standards.
- A positive, reliable, and team-focused attitude.
- The ability to work efficiently in a fast-paced environment.
- Good communication skills and a guest-focused approach.
- Flexibility to work a variety of shifts, including weekends and public holidays.
- A passion for hospitality and delivering exceptional service.
At Sheraton Grand London Park Lane, every detail matters. Join our Housekeeping team and help create memorable stays for guests from around the world.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.