The Field Service Apprentice learns the skills to help diagnose, repair and calibrate complex cascade refrigeration and electrical systems on Weiss Technik environmental test chambers.
The apprentice works alongside production and other departments, training between Weiss Technik North America's Cincinnati, OH facility and its Grand Rapids, MI corporate office for up to 12 months depending on progress, then is deployed independently as a Field Service Technician in a US territory (San Jose, CA) with travel up to 50%. Completers receive a Weiss Technik North America certificate (a company program, not a state apprenticeship). Reports to the Service Director.
The apprentice works alongside production and other departments, training between Weiss Technik North America's Cincinnati, OH facility and its Grand Rapids, MI corporate office for up to 12 months depending on progress, then is deployed independently as a Field Service Technician in a US territory (San Jose, CA) with travel up to 50%. Completers receive a Weiss Technik North America certificate (a company program, not a state apprenticeship). Reports to the Service Director.
Key Responsibilities
- Complete the Career Path training program on diagnosis, repair and calibration of cascade refrigeration and electrical systems
- Complete the training checklist every 90 days and receive feedback
- Install and maintain environmental test chambers using hand and power tools, refrigeration gauges and evacuators
- Maintain an organized, fully operational service vehicle; submit job expenses on time
- Maintain and turn in calibration equipment at required intervals
- Assist with installs and service; provide telephone technical assistance
- Travel throughout North America and worldwide as required; assist at Service Seminars
- Liaise with engineering and manufacturing on in-house and field failures; document field trips
- Learn the CRM database, Visual Manufacturing, Windows/Office, vacuum pumps, PID controls and low-voltage work
Skills, Knowledge and Experience
Essential
- High School Diploma/GED or comparable experience
- Simple math; accurate use of measuring instruments
- Willing to provide basic tools
- Reads and understands SOPs and FDA/GMPs
- Willing to travel up to 2 weeks per month
- Able to drive a forklift
- Knowledge of electrical safety (lock-out/tag-out) and EPA refrigeration certification
- Follows direction; works well with others and communicates with customers
Benefits
- Tools provided