Job Title: Product & Operations Manager
Location: BGC，Manila, Philippines
Employment Type: Full Time
Set up: Onsite

Job Summary
We’re looking for a Product & Operations Manager to support product launches, improve processes, coordinate with HQ, and train Sales & Operations teams.

Key Responsibilities

• Test product processes and support new product/feature launches.
• Identify product and operational issues and coordinate with HQ for resolution.
• Prepare training materials, SOPs, FAQs, and user guides.
• Conduct product and process training for local Sales and Operations teams.
• Prepare and manage marketing and sales materials, such as flyers, posters, and product introductions.
• Collect feedback from frontline teams and support product/process improvements.

Requirements

• 3-5 years of experience in Product, Product Operations, or Sales Operations.
• Experience in fintech, consumer finance, or smartphone retail is preferred.
• Strong communication and coordination skills.
• Good English communication skills.