Description & Requirements
Workplace Experience Specialist
The Workplace Experience Specialist supports daily operations and employee experience initiatives at Electronic Arts’ Bogota studios. This role ensures a safe, efficient, and engaging office environment, manages vendors and projects, and collaborates with Workplace Experience, IT, Security, People Experience, leadership teams, and property management to maintain smooth operations and a positive employee experience.
Responsibilities
● Support daily workplace operations across multiple office locations, ensuring spaces are maintained to a high standard and operational issues are resolved in a timely manner
● Coordinate workplace services and vendor activities including janitorial, maintenance, food service, repairs, furniture, and office amenities
● Monitor vendor performance, support invoice and budget tracking, and identify opportunities for operational efficiencies and cost savings
● Drive employee experience initiatives including onsite events, activations, hospitality services, and workplace engagement programs
● Assist with workplace projects including office moves, seating updates, space reconfigurations, furniture installations, and office refreshes
● Partner cross-functionally with IT, Security, PE, Real Estate, and external vendors to support operational and project-related initiatives
● Maintain workplace procedures, operational records, occupancy data, floorplans, and workplace documentation
● Ensure compliance with our Global Health Office (GHO) for health, safety, and local regulatory requirements while supporting emergency preparedness and site readiness efforts
● Identify opportunities to improve workplace processes, employee experience, and operational consistency
Qualifications
● 3+ years of experience in workplace operations, facilities coordination, office management, hospitality, or related environments
● Experience managing vendors, supporting workplace projects, and coordinating operational initiatives
● Experience in planning, coordinating, and executing events from concept to completion.
● Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities independently
● Customer-service mindset with the ability to build positive relationships across teams and leadership levels
● Proficiency with Microsoft Office Suite and Google Workspace preferred
● Experience supporting creative, entertainment, gaming, or tech environments is a plus
EA Bogotá Benefits
- Health Benefits – Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
- Professional Development – Training and development programs, opportunities for career advancement, and tuition reimbursement.
- Work-Life Balance – 15 vacation days, paid holiday closure, and paid sick leave.
- Meaningful Work – Opportunity to directly contribute to the development of EA titles.
- Additional Perks – Meal card ($400,000 COP per month), game credits, and console reimbursement program.
…and more!