Position Title: Housekeeping Attendant / Room Attendant
Department: Housekeeping
Reports To: Housekeeping Supervisor / Executive Housekeeper
Job Summary: The Housekeeping Attendant is responsible for maintaining the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and hotel spaces. This role ensures a high standard of guest satisfaction by creating a clean, safe, and welcoming environment.
Skills & Competencies
- Attention to cleanliness and detail
- Reliability and punctuality
- Customer service mindset
- Ability to follow instructions and procedures
- Efficiency and organizational skills
- Basic knowledge of cleaning techniques and safety standards
Working Conditions
- Fast-paced hospitality environment
- Physically demanding tasks (lifting, bending, standing for long periods)
- Exposure to cleaning chemicals and equipment
- May work in varying temperatures and conditions
Performance Expectations
- Maintain high guest satisfaction scores related to cleanliness
- Complete assigned rooms within standard time frames
- Uphold the hotel brand and cleanliness standards consistently