I. Job Summary
To perform intermediate level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
- Understands business fundamentals and standard operating procedures
- Maintains professional and productive relations and communications with internal customers.
- Follows standard procedures and introduces all new procedures into daily routine.
- Meets or exceeds individual productivity requirements.
- Resolves problem invoices with the highest degree of urgency.
Returns or resolves quality control issues in problem queues.
- Meets or exceeds individual productivity requirements as laid down by the managers.
- Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
- Any graduate can apply except Tech-Freshers.
- Pursuing any degree or result awaited candidates are not eligible.
B. Preferred Qualifications
- 0 to 5 years of experience.
- Preferred Backgrounds: Backend support, operations support, BPO/KPO
- Dress Code: Formal attire is mandatory.
If this sounds like the opportunity that you have been looking for, please participate in the walk-in drive.