Salary: £26,847- £28,153
Grade: E
Contract: Permanent
Hours: 37 hrs per week
Location: Harrogate, North Yorkshire
If you enjoy working outdoors, meeting people, and making a real difference in your local community, this could be the perfect role for you.
We're looking for enthusiastic and motivated Civil Enforcement Officers to join our growing Parking Services team. This is a unique opportunity to explore North Yorkshire while earning a competitive salary, enjoying excellent benefits, and helping to keep our roads and car parks safe and accessible for everyone.
Whether you're looking for a new challenge, a career change, or your first step into local government, we provide full training and support to help you succeed.
About the Role
As a Civil Enforcement Officer, you will play a vital role in supporting local communities and visitors across North Yorkshire. You'll spend most of your working day outdoors, patrolling car parks, town centres, and local streets while helping ensure parking regulations are followed fairly and consistently.
Your responsibilities will include:
· Issuing Penalty Charge Notices using handheld computer equipment
· Providing excellent customer service and assisting members of the public with enquiries
· Patrolling designated areas independently and as part of a team
· Reporting highway defects, damaged signs, faulty street lighting, and other hazards to help keep our communities safe
· Preparing clear and accurate reports when required
· Acting as a visible presence within the community, helping to improve compliance and support safer parking practices
No two days are ever the same, and you'll regularly engage with residents, visitors, businesses, and colleagues from across the council.
In the vibrant spa town of Harrogate you’ll be patrolling a bustling town centre, supporting the local community, and enjoying the benefits of working outdoors. You'll play an important role in helping residents and visitors enjoy safe, accessible parking facilities while contributing to the smooth operation of our local communities.
If you're looking for a role that combines independence, responsibility, customer service, and the opportunity to be active throughout the day, then this could be the perfect career for you.
Working pattern
· 5 days out of 7 on a rota basis
· Various shifts between 5:00am and 12:15am
· Weekend working allowance of up to £30 per full day worked (worth approximately £2,000 per year in additional earnings)
What We're Looking For
We are seeking individuals who are:
· Friendly, approachable, and customer focused
· Confident communicators with good verbal skills
· Reliable, flexible, and self-motivated
· Enjoy working outdoors in all weather conditions
· Resilient and able to deal professionally with challenging situations
· Able to work independently and use good judgement
Previous enforcement experience is not essential as full training will be provided.
A full UK manual driving licence is required.
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position:
- Our holiday entitlement starts at 28 days rising to 34 days per year with continued service, plus public holidays
- Generous local government pension scheme
· Employee discount benefits including shopping, supermarkets and gym discounts
· Career development and training opportunities
- Health Assured – confidential help and support for your wellbeing
Contact & Apply
Applying is simple - register your details, remove your personal details from your CV and upload.
If you are interested in learning more about this opportunity, please contact Audrius Starkus on Audrius.Starkus@northyorks.gov.uk
Key Dates
Closing date: 1 November 2026
Interviews: 5 & 6 November 2026 in Harrogate
Please be aware, we will be interviewing while this advert is live and this could close early if suitable candidates are successful
The post is subject to an Enhanced Disclosure and Barring Service (DBS) check which will be met by the employer.
Key Documents
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.
Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: https://www.northyorks.gov.uk/jobs-and-careers/advice-your-job-application