- Oversee daily operations to ensure performance metrics are achieved, revenue is maximized, and KPIs are met
- Communicate productivity expectations clearly, balance workloads through team meetings, and monitor efficiency while implementing corrective measures
- Conduct transaction monitoring regularly, taking corrective steps or driving incremental improvements as needed
- Ensure effective use of information systems, guiding the team on system capabilities and functionality
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.