As an Engineering Enablement engineer on the EEE team, you will take a holistic approach to supporting the quality and reliability of the applications we deliver — spanning quality assurance, troubleshooting, product understanding, and serving as the escalation point between users and the engineering team. You are the bridge between the people who use our applications and the engineers who build them.
Working under the guidance of senior engineers, you will develop a deep understanding of how our products work and how people use them. You will drive quality engineering through testing and validation, respond to production issues as the first line of triage, ensure business requirements are accurately captured for development, and help the team ship confidently by managing processes that keep delivery smooth and predictable.
Minimum Qualifications
Experience in software engineering, quality engineering, or application operations as part of a team and understanding of software development lifecycle and agile/sprint-based delivery processes
Experience testing AI applications evaluating model outputs, basic prompt engineering, and automating data validation.
Experience with testing methodologies — manual testing, UAT, regression, and exploratory testing
B.S. or M.S. in Computer Science, Software Engineering, or equivalent experience
Preferred Qualifications
Proficiency in testing and operations within Apple platforms, including macOS and iOS.
Expertise in CI/CD pipelines and release management processes.
Experience with test automation frameworks such as XCTest, XCUITest, Selenium, and Playwright.
Experience in AI prompt engineering.
Exposure to native application development in Swift or SwiftUI.
Experience in customer-facing or support roles that necessitated escalation management.
Familiarity with Jira, Radar, or analogous issue tracking systems for sprint and release management.