In this role, you will lead a high performing team that focuses on products that deliver significant commercial value for our organization and support strategic Apple initiatives. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Finance, Operations, Marketing, Marcom, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers.
Minimum Qualifications
7+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences
Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms
Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences
Proven track record of shipping internet-scale services end to end — especially e-commerce platforms — from concept through launch and ongoing operation
Deep, hands-on technical fluency: able to read system designs, evaluate trade-offs, and engage credibly with engineers on web technologies, large-scale distributed/service architectures, APIs, cloud infrastructure, and data pipelines
Working understanding of how modern e-commerce platforms are built — including microservices, payment and checkout systems, catalog/inventory services, and platform scalability and reliability
BA/BS in Computer Science or a technical degree, or relevant professional experience
Preferred Qualifications
3+ years managing a team of Product or Technical Program Managers
Highly skilled at building a strong team culture with a focus on team and individual development
Track record of developing and delivering multi-year experience and capability roadmaps with complex interdependencies
Experience using data and insights to design customer-facing programs and capabilities globally
Experience with business analysis, process improvement, and multiple project management methodologies
Proficiency with new technologies like AI, Deep Learning, and their practical applications in digital commerce
Ability to challenge conventions and debate solutions to identify the best possible outcome for customers
Practical experience applying AI, machine learning, and deep learning to digital commerce — e.g., personalization, search/recommendations, etc.