- Oversee and manage the quality of claims handling processes.
- Utilize Facet application to optimize and streamline claims adjudication.
- Ensure compliance with regulatory standards and internal policies.
- Review and analyze claims data to identify areas for improvement.
- Implement quality control measures and best practices.
- Collaborate with the claims team to resolve complex issues.
- Provide training and support to team members on quality management.
- Maintain accurate records and documentation for audits.
- Stay updated with industry trends and best practices in healthcare claims.
- Contribute to the development of strategic initiatives for quality improvement.
- Bachelor's degree or equivalent in a relevant field.
- Minimum 2 years of experience in healthcare claims or claims adjudication.
- Hands-on experience with Facet application is mandatory.
- Strong knowledge of healthcare industry regulations and standards.
- Excellent analytical and problem-solving skills.
- Attention to detail and a commitment to accuracy.
- Effective communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Proficiency in MS Office and relevant software tools.
- Willingness to work in a night shift schedule.