The Senior Program Manager will develop and articulate a clear vision and roadmap for transforming Services Finance processes, systems, and workflows. This role is grounded first in Services domain expertise, executed through hands-on technical program management, and enabled by direct fluency in data and systems.
Minimum Qualifications
7–10 years of progressive experience in program management, finance operations, systems analysis, or process transformation, with demonstrated success owning significant technical workstreams end-to-end.
BS or BA in Business, Economics, or equivalent.
Preferred Qualifications
Advanced knowledge of subscription finance ecosystems, including billing, revenue recognition, and financial reporting across various service business models
Demonstrated ability to lead highly complex and technical cross-functional projects, influence stakeholders, and drive change across IS&T, PMO, and business units
General knowledge of core GBS processes (Procure to Pay, Order to Cash, Record to Report)
Hands-on experience with systems supporting subscription and services finance, including defining initial requirements and developing system designs.
Proven ability to apply emerging technologies (Generative AI, RPA) to Services Finance problems such as revenue recognition anomaly detection, subscription billing reconciliation, and automated compliance monitoring, from concept through implementation.
Working knowledge of regulatory compliance and internal-controls frameworks relevant to service subscriptions and finance operations.
Demonstrated expertise in the architectural design and implementation of Financial Systems and Enterprise Resource Planning (ERP) solutions.
Experience distilling complex technical work and system architecture designs into clear, business-relevant presentations for senior management and executive audiences.