We are seeking a Work-from-Home Contact Center Agent to manage inbound customer calls and provide professional support. The agent will assist customers with general questions, account information, and service requests. Responsibilities: Answer inbound calls. Verify customer information securely. Provide accurate service information. Resolve routine customer concerns. Document each interaction. Route specialized requests to the correct team. Requirements: Clear and professional communication. Good typing and computer skills. Strong attention to detail. Ability to follow procedures. Dependable home internet. Comfortable working scheduled shifts.