Patient Service Representative (PSR)

San Antonio, TX, United States · On site · Posted 10/7/2026 Leaves the board today
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A non-exempt medical office position responsible for front office processes in the physician practice

  • Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program. 
  • Greet patients entering the physician practice. 
  • Answer office phones, making, confirming, and rescheduling appointments when necessary. 
  • Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance. 
  • Assist in checking out patients and assist them with referral processing and scheduling. 
  • Collect co-pays and post charges. 
  • Perform charge entry and patient balance processing. 
  • Distribute information to patients regarding office policies, procedures, and information about the practice. 
  • Explain and enroll patients in the patient portal

Education: High school diploma/GED required with completion medical office assistant program preferred. 

Certification: Prefer healthcare management/administration certification. 

Experience: Two years of customer service experience, preferably in a medical office setting.



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Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status