The Senior Program Coordinator for the Academic Learning & Tutoring Center (ALTC) will manage the hiring and payroll functions for all hourly student employees and oversee the day-to-day operations of the Tutoring Program, including hiring and training student employees, conducting formal observations, developing workshops and resource materials for students, maintaining relationships with faculty and departments, gathering data and generating regular reports on program usage to be used for program evaluation, and performing other duties as assigned.

• Strong interpersonal and communication skills
• Excellent written and oral communication skills
• Effective time management skills
• Ability to pay attention to detail and be results-oriented
• Good learning curve for new technology and familiarity with Microsoft Office products (Word, Excel, Publisher, Access)
• Ability to collaborate and work effectively with administrators, faculty, staff, and students
• Ability to work evenings and weekends as needed
• Ability to interact effectively and courteously with individuals of diverse cultural backgrounds
• Ability to supervise individuals from diverse backgrounds towards the goal of an inclusive, supportive educational environment
• Commitment to valuing diversity, contributing to an inclusive working and learning environment

REQUIRED EDUCATION AND EXPERIENCE:

• Master’s degree
OR
• Bachelor’s degree/equivalent and 4 years of directly related work experience

PREFERRED QUALIFICATIONS:

• Business degree or background
• Experience with program management in a higher ed environment
• Basic knowledge of adult education principles and best practices

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu.