For our Equipment department in Area Benelux, we are looking for a Supervisor Maintenance & Repair (M&R) who combines technical knowledge with strong leadership and a continuous improvement mindset.
In this role, you will play an important part in ensuring that our container equipment is inspected, maintained and repaired according to Hapag-Lloyd standards and in a cost-efficient way.
You will be responsible for the day-to-day management of the M&R team and act as the link between the team, the Senior Manager Equipment, internal departments and external partners.
Are you a hands-on leader who can set priorities, improve processes and keep a strong focus on quality and costs? Then this could be the right opportunity for you.
- Coordinate and oversee the daily activities, priorities and workload of the M&R team.
- Lead, coach and support team members, providing input for performance and development discussions.
- Ensure inspections, repairs, estimates and claims are handled correctly and according to Hapag-Lloyd standards.
- Monitor repair costs, invoices and off-hire estimates, identifying opportunities for cost reduction and cost avoidance.
- Monitor the quality and performance of depots, terminals and other service providers.
- Identify bottlenecks and implement process improvements to increase efficiency, quality and transparency.
- Report on operational performance, repair costs and relevant issues.
- Work closely with internal departments and external partners, acting as the main escalation point for M&R-related matters.
- You have natural leadership skills and are able to coach and motivate others.
- You have strong organizational and planning skills.
- You are decisive and able to perform well under pressure.
- You work accurately and pay attention to detail.
- You communicate clearly in Dutch and English.
- You have a hands-on, proactive and solution-oriented approach.
- You are confident, accountable and take ownership.
- You are customer-focused, flexible and results-oriented.
- You are a strong team player and work effectively with internal and external stakeholders.
- Technical knowledge of container Maintenance & Repair is highly preferred.