As Butchery Counter Service Leader, you will take responsibility for our butchery counter and customer areas, ensuring our team delivers an exceptional experience at every interaction. From a beautifully presented, well-stocked counter to a knowledgeable and welcoming team, you will set the standard for what great front-of-house butchery looks like.
What You'll Be Doing
- Taking ownership of the front-of-house butchery operation and counters within the Farmshop
- Ordering the right stock from our Tebay Cutting Room to maintain and grow weekly retail sales
- Ensuring the counter is clean, well presented and fully stocked to a high standard every day
- Keeping multi-deck units full and ensuring all pre-packed products meet the correct presentation standards
- Managing stock rotation to minimise waste
- Monitoring service levels and coaching the team in butchery knowledge and best practice
- Ensuring the team are well presented and creating the right impression for our customers
- Completing all EHO paperwork and daily cleaning tasks to the required standard
- Making sure all preparation and customer areas are clean, tidy and organised at all times