Job Brief:
Position: Technical Service Representative
Location: Smithfield, NSW 2164
Job type: Full Time | 38 hours/week
Salary Range: 80K AUD to 85K AUD
Expon is a Sydney based company supplying Antas(R) construction sealants and adhesives in Australia. Our products are used in applications including the construction and installation of precast panels; facade; windows and doors; kitchen and bathrooms; roofing and waterproofing.
Responsibilities:
Providing technical support to customers in selecting and using of Expon construction sealant products including:
- Testing and evaluating construction sealant products;
- Organising and maintaining lab equipment and workplace, maintaining compliance to regulations and protocols in safety;
- Evaluating customer project requirements, selecting and testing Expon products for compatibility;
- Preparing samples, colour charts, test reports and application guidelines for customers;
- Attending construction site to collect samples, to provide application guidelines and to conduct onsite testing.
Developing and maintaining technical documentations to support business development including:
- Authoring and updating Technical Datasheet and Safety Datasheet for Expon products;
- Preparing and distributing regular technical communications for Expon products and applications;
- Maintaining company’s chemical ledger for compliance;
- Documenting and updating testing and application procedures.
Participating in product development by:
- Communicating with internal team and external partners for demand and technical requirements of new construction chemical products;
- Testing and evaluating product samples;
- Following market trend and innovative technologies related construction sealants.
Specifying Expon products for upcoming projects by:
- Communicating engineers, designers and specifiers for technical specifications required for construction sealants;
- Developing specification documents as required;
- Preparing customised proposals for technical approval of Expon products.
Skills Required:
- Minimum 1 year experience in developing, testing and evaluating of industrial sealants and adhesives.
- Minimum 1 year experience in construction industry. Familiar with the application of sealants and adhesives in construction.
- Knowledge of the requirements for construction sealants in National Conduction Code (NCC), relevant Australian, international and industrial standard.
- Minimum bachelor’s degree in engineering or science relevant to chemistry or construction.
- Strong communication skill. Minimum 1 year of previous customer or technical service experience.