Accountabilities
Key Performance Indicators
( Accountabilities indicate your primary responsibilities)
(Key Performance Indicators are the measurement parameters and target, which define your accountabilities and responsibilities.
- Key Account Management
- MIS
- New Order Generation
- Coordination with Customer & Plant
s
- Payment follow-up.
Ø Establish and maintain productive business relationship with existing customers.
Ø Ensuring expansion of business with the existing customers by getting repeats / new orders.
Ø Ability to understand and articulate customers’ requirements & expectations and settle terms and conditions in favor of business.
Ø Provide first hand resolution to the customer complaints with the focus on 100% customer’s satisfaction.
Ø Inform the management regarding the latest development and threats with the idea to overcome.
Ø Update the information regarding the dispatches, OPS, & Payment collection pertaining to concerned account.
Ø Explore the market with respect of the Opportunities available and the competitors.
Ø Develop new clientele and ability to achieve projected target of Sales Generation by the management.
Ø Developing the Sales strategies and plan for the achievement of sales targets.
Ø Understanding the Plant’s manufacturing capacity and accordingly decide volume of goods to be dispatched to the customer by keeping customer informed about the same.
Ø Ensure timely dispatch by efficiently coordinating with departments involved in execution of the order including dispatch and commercial departments.
Ø Monitor daily basis dispatch & BSR Report and give schedule to the dispatch department accordingly.
Ø Payment collections should be made out of customer within the stipulated credit time / limit allotted.
Educational Qualifications, Relevant Experience & Relevant Industry Experience
Ø Any Graduate
Ø MBA /PGDBM
Ø Should have minimum 5-10 years relevant experience in Flexible Sales.
Technical and Behavioral Skills
Ø Ability to work under pressure and meet fluctuating deadlines.
Ø Positive attitude towards work and organization, Quality to take challenges.
Attention to details