Position Overview
The Parking Team Lead helps create a welcoming, organized, and efficient arrival experience for guests while leading a team of Parking Lot Attendants. This position supervises an assigned parking crew, provides hands-on leadership and coaching, and ensures vehicles are parked safely and efficiently while maintaining a high standard of guest service. As one of the first team members guests interact with when they arrive at the resort, the Parking Team Lead sets the tone for a positive guest experience.
Working closely with the Parking Supervisor and Manager, the Team Lead helps coordinate daily parking operations, including crew assignments, traffic flow, equipment, lot preparation, and communication of current conditions and operational information. The role requires strong situational awareness and the ability to make sound decisions in a busy, changing environment while supporting team members and assisting with guest questions, crowd control, and conflict resolution.
This is a highly active, outdoor leadership position that offers the opportunity to work directly with guests and lead a team in the energy of the winter resort environment. The ideal candidate is friendly, dependable, safety-minded, and comfortable taking initiative while working in winter weather and fast-paced conditions. Strong communication, teamwork, and a commitment to creating a positive experience for both guests and team members are essential to success in this role.
This is a full-time, seasonal position
Qualifications and Experience
Must be 19 years of age or older
Ability to be insured to operate company vehicles
Previous supervisory or leadership experience preferred
Basic understanding of parking department operational procedures
Friendly and outgoing personality
Excellent guest service and communication skills
Ability to lift and carry up to 70 pounds
Ability to stand and work outdoors in a variety of weather conditions
Able to work effectively in a team environment
High school diploma or equivalent
Reliable transportation and flexible work availability
Available to work weekends and holidays during the ski and snowboard season
Reliable transportation for winter road conditions
Compensation:
Wage: $20.95 – $21.75 Hourly
Perks:
Local Housing Resources. Subject to Eligibility
Ski/Snowboard Season Pass for employees and qualifying dependents
Don't Ski/Snowboard? Gift your lift access to a family member
Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
Buddy Tickets (3 discounted tickets to share)
Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
Mountain Exchange Program (Ability to request free lift access to regional resorts)
Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
Affordable Employee Daycare - ERDC Eligible
Special invites to Columbia Employee Store, Adidas, and other industry retailers
Employee Assistance Program (EAP)
Free Employee Transportation from Hood River & Sandy
Summer Seasonal Job Connections with Local Businesses
Access to Team Wellness Programs
Team Appreciation Events/Dinners
Click here to learn more about our team member perks
Videos:
Watch our team in action on the MHM YouTube Channel