Collections Specialist

Pasig, Ortigas Center, Pasig City, PH · On site · Posted 9/2/2026 Leaves the board today
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If you're looking for a role where you can build international experience, work with cross-functional teams, and take real ownership of your accounts, we'd love to hear from you.

What You'll Be Doing

  • Manage a portfolio of customer accounts.

  • Build and maintain strong customer relationships while following up on outstanding invoices.

  • Negotiate payment arrangements and work toward successful account resolution.

  • Investigate billing and invoice disputes in partnership with internal stakeholders.

  • Monitor aged receivables and identify accounts that require escalation.

  • Maintain accurate customer records and payment information.

  • Prepare collection reports and provide visibility on portfolio performance.

  • Collaborate with Finance, Operations, Sales, and Customer Service teams to resolve issues and improve outcomes.

What We're Looking For

  • At least 3 years of experience in Collections, Accounts Receivable, Credit Control, or a similar role.

  • Experience managing customer accounts and collections activities.

  • Strong communication and negotiation skills.

  • Experience using ERP systems.

  • Excellent written and verbal English.

  • Strong attention to detail and ability to work independently.

  • Intermediate Excel skills.

Why Join?

  • Competitive Salary

  • Join a collaborative environment where Finance, Operations, Sales, and Customer Service work together.

  • Access ongoing learning and development opportunities.

  • Be part of a stable and growing international organization.