1 Resource Group is seeking a friendly and customer-oriented Power Parts and Service Coordinator to join clients our team in Panama City, FL . As a Parts and Service Coordinator, you will play a vital role in ensuring the smooth coordination of parts and service operations. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our clients in the industry.
Responsibilities:
Must have a experience in Generator Parts and Service to be considered for this position.
- Coordinate and schedule service appointments for customers.
- Manage parts inventory and ensure availability for service orders and deliver to site.
- Process customer orders and provide accurate price estimates.
- Assist in generating sales by promoting services and parts to customers.
- Address customer inquiries and provide timely and efficient support.
- Collaborate with service technicians and parts personnel to ensure seamless operations.
- High school diploma or equivalent.
- Previous experience in customer service or coordination roles preferred.
- Strong computer skills and proficiency in using web-based programs.
- Excellent communication skills and ability to build rapport with customers.
- Organizational skills and attention to detail for efficient coordination of operations.
- Valid driver's license and good driving record.
Medical, Dental, Vision,401K, PTO