What You’ll Be Doing Connect with clients by phone and virtual meetings Provide professional and helpful customer support Ask questions to better understand individual client needs Explain available benefit and coverage options Recommend suitable solutions based on client circumstances Assist with applications and enrollment documentation Follow up with clients throughout the process Maintain accurate and organized client records Build strong, long-term client relationships Participate in ongoing training and coaching What We’re Looking For We’re looking for individuals who are: Comfortable speaking with people and building rapport Professional, dependable, and organized Motivated by goals and personal growth Able to work independently in a remote environment Confident using phone, video, and online communication tools Coachable and willing to learn Focused on providing a positive client experience Previous experience in Customer Service Sales Retail Hospitality Call Centres Client Support is an asset, but not required. What We Provide 100% Remote Work Weekly Compensation Performance Bonuses Ongoing Training Coaching & Mentorship Flexible Work Environment Advancement Opportunities Grow With One Agency At One Agency, we focus on providing clients with clear information, dependable service, and personalized support throughout the benefits process. We’re looking for team members who want to strengthen their communication and sales skills, take on greater responsibility, and build long-term career opportunities based on performance.