Requisition ID: 267848
Locations: Charlotte
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Job Overview
The Director, Assistant, serves as a trusted strategic partner and operational leader to the Chief Customer Officer, an Executive Leadership Team (ELT) member. The role enables executive effectiveness by translating priorities into action, coordinating cross-functional work, strengthening stakeholder relationships, and ensuring disciplined follow-through across the business.
This role combines executive operations, relationship management, and initiative stewardship to extend the Executive Leader’s capacity and impact. It brings structure to priorities, connects the right stakeholders, and maintains momentum across commitments that span the organization.
The Director is responsible for coordinating the office’s daily operations, workflow, events, and strategic projects. The role develops executive-level content, manages competing priorities, and provides the structure and coordination needed to advance the Executive Leader’s agenda.