Weave is a customer communications platform that helps service-based businesses manage customer interactions across email, SMS, chat, and voice. Founded in 2012 and headquartered in Lehi, Utah, the company serves appointment-based industries including healthcare, home services, and professional services. With roughly 650 employees, Weave enables businesses to automate customer outreach, appointment reminders, reviews, and follow-up communications. The platform differentiates by focusing specifically on workflows that drive appointment attendance and customer retention in high-touch service industries, rather than generic CRM features.
Weave operates as a customer-focused product company with emphasis on solving specific workflow problems for service businesses. The company values integrity and teamwork in a growth-stage SaaS environment. Engineering and product decisions are driven by customer success metrics rather than feature count. Remote work policy and specific benefits are not publicly detailed, suggesting a standard Utah tech company posture.
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