Are you an accounts professional who loves working with numbers as much as building great relationships with customers? We are looking for a detail driven Accounts Receivable & Collections Specialist to join our close-knit, collaborative team at TVH.
In this role, you won't just track numbers - you will play a vital role in maintaining healthy cash flow while building strong, positive customer relationships. Reporting directly to the Accounts Receivable Supervisor, you will handle full-function AR while managing collections with a customer-centric focus.
Responsibilities include:
Proactively contact customers via phone and email regarding outstanding accounts, resolving payment queries, and negotiating payment arrangements while maintaining positive client relationships.
Accurately post, match, and allocate daily customer payments across bank accounts.
Maintain up-to-date customer records, reconcile ledger balances, and resolve invoice discrepancies promptly.
Serve as a primary point of contact for customer billing inquiries, delivering professional, solutions-focused customer service.
Assist the team with month-end reconciliations, ledger reviews, and reporting.
About you – Skills, experience and qualifications:
Proven track record in an Accounts Receivable role with hands-on credit control and collections experience.
Strong interpersonal and negotiation skills, with an ability to turn difficult conversations into positive customer outcomes.
Proficiency in Microsoft Office (especially Excel) and experience using modern ERP or accounting software.
High accuracy in data entry and strong numerical skills.
Ability to prioritize a daily ledger workload independently while supporting team goals.
What's in it for you
We put our people first. When you join TVH, you get the stability of a global leader combined with a down-to-earth, family atmosphere.
Employee recognition programs that highlight and celebrate great work.
Unlimited access to LinkedIn Learning plus structured in-house and external training courses.
Dedicated Health & Wellness programs and a company committed to sustainable growth.
Be part of an innovative international market leader in a collaborative, inclusive environment.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter.
Please note only short-listed candidates will be contacted.