Company:

Marsh Risk

Description:

Coordinates the collection, loading of and access to the knowledge management database using content management protocols. Accomplishes records management work by orienting, training, assigning, and coaching employees.

Ensures the integrity of the knowledge management database by partnering with content owners/knowledge managers to populate and maintain the knowledge base.

Responds to requests for information to support professionals’ use of research, data, online resources, networks and communities for client work.

Participates on internal teams with professionals as requested to provide guidance on technical and operational knowledge sharing best practices.

Gathers departmental metrics and feedback and prepares communications in order to effectively disseminate departmental performance.

Evaluates knowledge management content according to department work flow standards ensuring a high degree of accuracy and adherence to department formatting standards.

Assists with on-boarding new hires and knowledge sharing training activities to ensure that new hires have the appropriate training and technical knowledge on the knowledge management systems.

Works on special projects as directed by leadership to enhance the knowledge management application.

Prepares knowledge management activity and utilization reporting.

For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.