Healthcare Records Specialist

Location: Hilton Head Island, SC

Work Schedule: 8:00 AM - 4:30 PM | On-Site

Employment Type: Contract-to-Hire (6 Months)

Industry: Healthcare Administration / Medical Records Management

Position Overview

We are seeking a highly organized and detail-oriented Healthcare Records Specialist to join a fast-paced hospital environment. This position plays a critical role in ensuring the accuracy, integrity, accessibility, and security of patient medical records throughout the healthcare continuum.

The ideal candidate will possess a strong administrative background, exceptional customer service skills, and experience working with medical records or healthcare documentation. This role is responsible for managing document imaging processes, maintaining electronic health records, supporting providers and clinical staff, and ensuring compliance with healthcare regulations and record retention standards.

This is an excellent opportunity for individuals looking to advance their healthcare administration career while gaining exposure to critical health information and document management operations.

Key Responsibilities

Document Imaging & Record Management

• Prepare paper medical records and documentation for scanning and electronic storage.
• Scan, upload, and index patient records into document management systems and electronic medical record (EMR) platforms.
• Conduct quality assurance reviews of scanned documents to ensure completeness, legibility, and proper indexing.
• Validate patient information and document classification before records are archived electronically.
• Meet departmental productivity standards for record processing and document imaging activities.

Medical Record Analysis

• Review patient records for completeness and compliance with established healthcare documentation standards.
• Identify missing documentation and facilitate appropriate follow-up procedures.
• Assist with provider deficiency tracking and record completion workflows.
• Support document reconciliation efforts to ensure records are accurately maintained.

Health Information Administration Support

• Process requests related to continuity of care, patient record retrieval, and information access.
• Respond to internal and external inquiries regarding patient documentation while maintaining confidentiality.
• Assist clinical departments, physicians, and administrative staff with record-related requests.
• Support chart retrieval, chart pick-up, and reconciliation activities throughout the facility.

Patient Information & Data Integrity

• Perform data integrity functions such as:
  • Record corrections
  • Duplicate record resolution
  • Medical record merges
  • Patient chart maintenance
• Ensure information accuracy across electronic systems.
• Escalate discrepancies and documentation concerns as appropriate.

Vital Records Processing

• Assist with birth and death certificate documentation when required.
• Communicate with patients and family members to obtain necessary information.
• Ensure documentation complies with applicable state and facility requirements.

Compliance & Privacy

• Protect patient confidentiality and uphold privacy requirements at all times.
• Maintain compliance with healthcare regulations, record retention policies, and organizational procedures.
• Exercise discretion when handling sensitive patient information.
• Follow established security protocols for electronic and paper records.

Customer Service

• Deliver professional service to physicians, clinical teams, patients, and external agencies.
• Answer departmental phones and provide timely assistance.
• Build positive working relationships through responsive communication and problem-solving.
• Prioritize requests appropriately while maintaining service excellence.

Required Qualifications

Education

• High School Diploma or GED required.

Experience

• Minimum of 2 years of experience in one or more of the following:
  • Medical records
  • Healthcare administration
  • Hospital operations
  • Health information management
  • Healthcare customer service
  • Administrative support functions

Technical Skills

• Strong computer proficiency with:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Document management systems
  • Electronic medical record (EMR) platforms
• Excellent keyboarding and data entry skills.
• Ability to navigate multiple software applications simultaneously.

Professional Competencies

• Strong organizational and time management abilities.
• Ability to prioritize competing responsibilities.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Demonstrated customer service mindset.
• Ability to maintain confidentiality and professionalism.

Preferred Qualifications

• Experience working within a hospital environment.
• Experience using Epic or similar EMR systems.
• Previous medical records, document imaging, or records administration experience.
• RHIT (Registered Health Information Technician) certification preferred.
• RHIA (Registered Health Information Administrator) certification preferred.
• Experience with electronic document management systems and record indexing platforms.

Ideal Candidate Profile

The successful candidate will be:

• Detail-oriented and quality-focused.
• Comfortable handling confidential patient information.
• Able to work efficiently in a high-volume environment.
• Self-motivated and capable of working independently.
• Skilled at balancing productivity goals while maintaining accuracy.
• Driven to support patient care through effective record management practices.
• Customer-focused with strong interpersonal communication abilities.

Work Environment

• Fully on-site position in a hospital setting.
• Fast-paced healthcare environment with frequent interaction across departments.
• Combination of computer-based work, document processing, record management, and customer service responsibilities.
• Standard business hours with rotating weekend coverage.

Schedule

• Monday through Friday
• Every weekend required
• Two weekdays off each week
• 8:00 AM – 4:30 PM

What You'll Gain

• Opportunity to work within a leading healthcare environment.
• Exposure to medical records, electronic health records, and healthcare operations.
• Contract-to-hire opportunity with long-term career potential.
• Professional development within healthcare administration and health information services.
• Experience supporting critical patient care operations through effective information management.

This is a Contract to Hire position based out of Hilton Head Island, SC.

The pay range for this position is $15.80 - $19.70/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Hilton Head Island,SC.

This position is anticipated to close on Sep 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.