At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now weâre building the delivery of (almost) everything and youâll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnât always easy, but itâs definitely exciting. Here youâll learn more, build more, and ship more than in most other companies. Youâll be challenged a lot, but also have a lot of fun on the way. So, if youâre a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for full-time 40h/week Customer Service Representatives to join our Support team in Tirana, Albania!
What Youâll Be Doing
- Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team as well as other teams within Wolt
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
- You are fluent in Albanian language and you have professional working proficiency in English
- You are located in Tirana.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! ð
Our Commitment to Diversity and Inclusion
Weâre committed to growing and empowering a more inclusive community within our company, industry, and cities. Thatâs why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring â learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.
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