Professional Services Junior Engineer

At Wachter, our greatest asset is our people. We take pride in fostering a culture built on teamwork, respect, and continuous learning. Whether you're just starting your IT career or looking to expand your technical knowledge, you'll be surrounded by experienced professionals who are committed to helping you succeed. We invest in our employees through training, mentorship, and career development opportunities, creating an environment where hard work, innovation, and initiative are recognized and rewarded.

The Professional Services Junior Engineer is responsible for assisting with the deployment, installation, configuration, troubleshooting, and support of advanced technology solutions for customers nationwide. Supported technologies include network infrastructure, wireless LAN (WLAN) solutions, network security, and other enterprise technology systems.

This is an entry-level position designed for individuals looking to build a career in networking, wireless technologies, and professional services. The Junior Engineer will work closely with Senior Engineers to perform equipment staging, pre-configuration, onsite installations, troubleshooting, wireless site surveys, and customer support activities. This role offers significant opportunities for professional growth through hands-on experience, manufacturer training, and exposure to enterprise networking and wireless technologies.

Candidates with experience conducting wireless site surveys, Wi-Fi deployments, RF analysis, access point installations, or wireless troubleshooting are strongly encouraged to apply. Experience with Ekahau, Hamina, AirMagnet, Cisco Meraki, Aruba, Ruckus, or similar wireless technologies is a plus.

The position requires regular travel to customer locations throughout the United States, with travel comprising approximately 50% to 75% of the role. Candidates should possess strong communication skills, a customer-focused mindset, and a desire to continuously learn and develop technical expertise.