Patient Access Representative (Remote After Training)

Remote Patient Access Representative

Location: New Haven, CT (2 weeks onsite training, then fully remote)

Schedule: Hybrid Training / Remote Opportunity

Contract Length: 6 Months

Overview

Our client, a leading academic health system, is seeking experienced Patient Access Representatives to join their growing team. This role is ideal for candidates with a strong background in patient registration, scheduling, intake, and insurance verification who are comfortable working in Epic and providing exceptional patient service.

Candidates will complete approximately two weeks of onsite training in New Haven, CT before transitioning to a fully remote schedule.

Responsibilities

• Complete patient registration and demographic updates accurately in Epic
• Verify insurance coverage and collect required patient information
• Schedule, reschedule, and confirm patient appointments
• Perform patient intake and maintain accurate electronic records
• Assist patients with questions regarding appointments, registration, and healthcare services
• Ensure compliance with patient privacy and confidentiality regulations
• Provide outstanding customer service while handling a high volume of patient interactions
• Collaborate with clinical and administrative teams to ensure a seamless patient experience

Required Qualifications

• Previous experience in Patient Access, Patient Registration, Medical Reception, Medical Scheduling, or Patient Services
• Experience using Epic
• Strong customer service and communication skills
• Ability to navigate multiple systems while maintaining accuracy and attention to detail
• Comfortable working independently in a remote environment after training

Preferred Qualifications

• Experience in a hospital, healthcare system, physician practice, or medical office
• Insurance verification experience
• Knowledge of patient intake and scheduling workflows

Why Apply?

• Opportunity to work for a prestigious healthcare organization
• Fully remote after training
• Multiple openings with immediate hiring needs
• Gain experience with a leading health system and nationally recognized EMR platform

This is a Contract position based out of New Haven, CT.

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in New Haven,CT.

This position is anticipated to close on Aug 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.