Patient Services Representative (Floating)

Direct Hire | $23/hour + Mileage Reimbursement

We are seeking a friendly, customer-focused Patient Services Representative to serve as the welcoming face of our clinics. This role is responsible for patient check-in, insurance verification, and creating a positive experience for patients, many of whom are managing chronic pain conditions.

Important: This position does not include scheduling responsibilities.

Key Responsibilities

• Greet and check in patients in a professional and compassionate manner
• Collect and update patient demographic information
• Review and verify insurance information and eligibility
• Ensure all required patient paperwork is completed accurately
• Maintain a positive, patient-centered experience from arrival through check-in
• Support front desk operations while delivering exceptional customer service

Qualifications

• Previous experience in a healthcare, medical office, or dental office setting preferred
• Experience reading and understanding insurance cards and benefits
• Knowledge of insurance verification processes
• Strong customer service and communication skills
• Friendly, welcoming personality with the ability to work effectively with patients experiencing chronic pain
• High school diploma or equivalent required
• Medical terminology knowledge or related healthcare education is a plus

Schedule

Clinic hours vary by location:

Minneapolis

• Opener: 7:00 AM - 3:30 PM
• Closer: 8:00 AM - 4:30 PM or until the last patient leaves

All Other Locations

• Typically 7:30 AM - 4:00 PM or until the last patient leaves
• Or 8:00 AM - 4:30 PM or until the last patient leaves

Travel Requirements

This is a floating position requiring flexibility to work across multiple clinic locations. Candidates may be based out of either the Minneapolis or St. Paul clinic but must be available to support all locations as needed, including:

• Minneapolis
• St. Paul
• Burnsville
• Shakopee
• Buffalo
• Plymouth
• Woodbury
• Vadnais Heights
• Blaine/Coon Rapids
• Cambridge

Mileage Reimbursement

• Mileage beyond your normal commute is reimbursed at the current IRS mileage rate.
• Current reimbursement rate: $0.76 per mile

Additional Location Differential

Provides an additional $5.00 per hour worked at clinics located outside the seven-county metro area:

• Cambridge
• Buffalo
• Northfield

○ High school diploma

○ $23/hour. Mileage beyond normal commute. Mileage is always going to be the IRS rate, which is currently $0.66/mile

○ Direct Placement

○ Submittal- highlights, phone interview, face to face interview

○ She provides as much feedback as possible.

TC Spine will pay all non-provider employees an extra $5.00 per hour worked at any location outside the seven county metro area. This is for hours worked only, not drive time. The locations that qualify are Cambridge, Buffalo, and Northfield.

Skills

Call center, Customer support, Troubleshooting, Customer service, Customer service oriented, healthcare, insurance, health insurance

Top Skills Details

Call center,Customer support,Troubleshooting

Additional Skills & Qualifications

Customer Service, experience reading and understanding an insurance card. Experience within the healthcare field

Experience Level

Expert Level #Centralpriority26

This is a Permanent position based out of Minneapolis, MN.

The pay range for this position is $47840.00 - $47840.00/yr.

Medical, 401k, PTO offered

This is a fully onsite position in Minneapolis,MN.

This position is anticipated to close on Aug 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.