At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
As we expand across the EMEA region we are building a strong, Employee Experience-focused culture around proven leadership and a passionate team, hungry to partner with existing and new TTEC clients to deliver transformational CX solutions. As the recipient of the Microsoft Eagle Award for 2 years running, we are recognised experts in providing Microsoft Dynamics cloud-based software products.
The Role
The Project Manager is the customer focal point and responsible for management of system and solution implementations, including, but not limited to the following: project planning, project management, relationship building and the successful project delivery of the customer approved statement of work on time, in scope and in budget.
A successful Project Manager must be able to manage several concurrent projects, including large and complex projects, possibly with differing technical solutions and multiple workstreams, must be a self-starter and work with minimal direction. The Project Manager must be able to work effectively with assigned project resources, resource managers, account executives, customer account managers, pre-sales engineers, and support, as well as internal finance and administrative teams