In this role, you will have the opportunity to work upon one or more back-end services for our business partners, and ensuring timely and accurate completion of tasks/target assigned.
Key Responsibilities:
Ensure jobs are executed as per standard operating procedures
Ensure delivery of services according to the shifts aligned with countries or regions
Ensure turnaround time is met for each job
Ensure accuracy is maintained
Flag any challenges in the operations to the immediate supervisor in a timely manner
Coordinate with stakeholders for improvements in the process
Required Skills/Abilities:
Bachelor´s degree (any). A degree in logistics, industrial engineering, management will be an advantage.
0 – 3 years of job experience from BPO or logistics domain - Preferred
Customs experience will be preferred
Good knowledge in MS office
Effective English communication skills, written and verbal
Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
Good logical reasoning skills
High level of customer centricity