At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
The opportunity:
AIA has a newly created opportunity available for a Head of Partnerships to join their Group Insurance business in either Melbourne or Sydney. Within this role you will lead the strategic direction and execution across AIA’s existing Group Partner portfolio, shaping partner strategies within the Group Insurance channel. This includes ownership of risk assessment, product and pricing evaluation, and claims experience analysis, alongside the development of robust frameworks to assess how effectively members’ insurance needs are met.
Furthermore, you will drive strategic insights that influence partner decisions on Funds Under Management (FUM), insurance engagement within superannuation and future product design, while leading initiatives to strengthen client retention and long-term value creation.
To do this successfully you will:
Be accountable for the delivery of all Group Partnership tender commitments, with a strong focus on enhancing member outcomes, uplifting customer experience and accelerating digital integration with AIA.
Own and lead senior partner relationships, building deep, trust-based engagement that supports commercial outcomes and strategic alignment.
Provide strong leadership to the Group Partnerships team, fostering a high-performance culture through coaching, capability development, and clear strategic direction.
Drive and lead the pricing strategy for existing Group Partners including driving the optimal profitable, strategic and innovative pricing solutions that will allow the business to retain and win insurance business.
Own the relationship with the group partners to develop and implement the tender commitments and build out strategies with our group superannuation funds.
Ensure that a robust risk management, governance and compliance framework, including delegated authorities and other relevant internal controls, is in place within the team.
Lead, recruit, develop, retain and manage the team, including providing professional guidance, ensuring the team members can confidently engage with clients regularly and with high-quality work and ensuring the team is highly engaged
Successful applications will demonstrate:
Previous life insurance experience, particularly working within Group Insurance
Superannuation experience would be highly desirable
Experience with key sign-off meetings with C-Suite
An in depth understanding of the key drivers of Group Insurance business and of products in this area
A sound understanding of actuarial concepts, capital, profit and value measures
Excellent analytical and problem-solving skills
Proven leadership expertise with the ability to motivate employees and provide constructive feedback
The ability to exercise a high level of professional judgment
Excellent communication skills – written and verbal
Negotiation and influencing capability
Strong commercial awareness
Understanding of performance targets and measures
Project management and change management experience would be preferred
Sound knowledge and understanding of the influence of environmental factors on risk assessment
Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
Access our training and development to build on your current skills
Career development through internal mobility opportunities
Work for a business helping millions of Australians and make a difference to someone’s life everyday
Access additional leave days a year to recharge and refresh yourself
Enjoy wonderful Health and Wellbeing initiatives that support you
Work with supportive and inclusive managers
At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year
AIA is different. Are you?
If you want to be part of an organisation that helps people live better every single day, apply via the link.
Please note applications close Friday, 19th June 2026