In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. • Previous experience in a hotel or large food & beverage operation
• Excellent communication skills (verbal, listening, writing)
• Good time management and organisational skills
• Capable of meeting strict deadlines, and following set schedules
Balanced Scorecard Results: Supports and conducts activities to drive financial results, guest satisfaction, human capital index and market share.
• Operations: Assists in managing the daily operational duties of the Food and Beverage departments. Ensures compliance with Marriott Operating Standards to maintain brand integrity. Acts as a managerial presence in all food &beverage areas.
• Guest Satisfaction: Strives to meet or exceed customer expectations. Lead F&B associates to deliver first class guest service at all times.
• Human Resources: Assists in maintaining the Marriott culture.
• Financial Management: Assists as needed in managing the Food and Beverage function operating budget and capital expenditure budget to achieve or exceed budget expectations. Communication of associate sales incentives and promotions.
• Acts as a F&B Manager on Duty, leading F&B Supervisors and Associates
• Supervises daily operation of all assigned outlets, including providing floor coverage during meal periods
• Completes the F&B Duty Managers daily checks and tasks as assigned
• Opens and closes shifts in accordance with the duty manager’s checklist
• Trains, maintains, and enforces all Shelbourne/Marriott service standards using use records, menus, and appropriate reference materials
• Ensures that all F&B areas are fully supported and able to handle the volume of business, by checking frequently and assisting as necessary
• Conducts taste panels and menu classes on a daily basis for restaurant and room service
• Manages an effective repair and maintenance program through the use of work orders, inspections, etc
• Effectively completes Food Production Management Training tasks within time guidelines
• Ensures that all workstations at the beginning and end of each shift are adequately set up or broken down for all meal periods
• Constantly spot checks food and quality service during all meal periods to ensure that foods served meet portion control and quality standards
• Assists in monitoring, receiving and proper storage of food and supplies
• Completes reports as necessary
• Complies with all current Marriott standard and local operating policies and procedures
• Obtains feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
• Assists in interviewing, hiring and scheduling restaurant staff
• Assists in the financial management of food and beverage function. (Driving Sales, Maximizing Profit, Payroll Management)
• Ensures associate compliance with all financial policies and procedures (Beverage Controls, Cash Handling)
• Executes revenue and checks control procedures properly on own shift
Skills: Organisation Communication Delegation