For small returns, perform basic function testing of returned devices. Perform teardown analysis on failed devices for initial assessment of issue and document all findings with text, photos, and drawings as needed. For larger quantities of returns, work with the WD (Wiring Devices) testing laboratory for completion of testing analysis. Use the ability to find and understand product BOMs (Bill of Materials), drawings and specifications as needed to support investigations. As needed for any corrective actions, coordinate with plant or supplier resources, sharing documentation or sending samples for investigation at the manufacturing location. Manage the Production Part Approval Process (PPAP) by reviewing and validating documentation, conducting inspections, and ensuring components meet customer and industry standards before production approval. Collaborate with suppliers and manufacturing teams to resolve quality issues and maintain compliance. Track and resolve Quality Notifications to closure. Communicate findings as appropriate with end users, sales, customers, and product management using a combination of e-mail, Teams, and phone calls. When needed, make decisions and implement containment plans, including product holds, warehouse inspections, and releases. Help prepare for product safety meetings. Ensure products meet safety regulations and quality standards by conducting risk assessments, performing failure analysis, implementing quality control processes, and collaborating with design and manufacturing teams to prevent defects and hazards. Provide product knowledge to aid understanding of potential liabilities when needed in response to property or life loss damage claims against Eaton involving Wiring Devices products. Act as quality engineer for ensuring new product introductions follow Eaton’s quality process and assess vendor capabilities, new product designs and manufacturability. Ensure defect-free launches by proactively engaging early in design phases. Review and develop the reports and analysis on product safety and analyze trends in quality that could potentially become safety concerns. Ensure timely implementation of corrective actions and problem-solving on opportunities identified with vendors. Help assess vendor capabilities and ensure they have the ability to manufacture to Eaton’s capability requirements with particular focus on Critical to Quality (CTQ) dimensions and characteristics. Position is a fixed location based in the Peachtree office; however, telecommuting from a home office may also be allowed. 30% International and domestic travel for customer failure sites, Eaton site product quality audits, Supplier audits, manufacturing problem management, and Fresh eyes audits. Job Requirements: Requires a Bachelor’s degree in Electrical Engineering or a directly related field, and seven (7) years of experience in electrical product testing or electrical engineering. Must have seven (7) years of experience in each of the following (experience may be gained concurrently): - Working with UL codes and standards and CPSC (Consumer Product Safety Commission) safety standards - Electronic and mechanical manufacturing facility - UL testing experience in managing UL tests and UL variation notices Must have three (3) years of experience in each of the following (experience may be gained concurrently): - Quality assurance - Supplier quality - Circuit protection and electronic and thermal circuit breaker functionality - Failure modes and identifying causes of failures in circuit breakers - Troubleshooting and gaining technical root cause assessment independent of the engineering function 40 hours/week, 9:00am-5:00pm Education and Experience Requirements Requires a Bachelor’s degree in Electrical Engineering or a directly related field plus seven (7) years of experience in electrical product testing or electrical engineering. Telecommuting/Remote Work is Permitted Please copy and paste your resume in the email body (do not send attachments, we cannot open them) and email it to candidates at placementservicesusa.com with reference #0019-0016 in the subject line. Thank you.