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The Senior Global Account Manager is responsible for managing, retaining, and expanding a portfolio of high-value, multinational strategic clients with complex global requirements. This role owns the end-to-end commercial relationship across regions, products, and stakeholder groups, and plays a critical role in driving long-term revenue growth, client satisfaction, and global account penetration.
Acting as a trusted advisor to senior client stakeholders, the role focuses on renewal management, win-back, cross-sell, and up-sell opportunities across multiple geographies. The Senior Global Account Manager partners closely with regional sales teams, Client Success, Product, and other internal stakeholders to deliver consistent, value-driven outcomes for global clients.