Survey Operations Analyst | Marsh McLennan

Company:

Mercer

Description:

We are seeking a talented individual to join our Survey Operations team at Mercer, a Marsh business. This role will be based in Shanghai. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Remuneration Data Analyst will cooperate with PM and global/regional team to manage survey, for example, Total Remuneration Survey, Benefit Survey and other surveys.

Survey processing includes data collection, validation, analyzation, communication with internal / external clients and other off-cycle tasks.

The role will also response for all project management documentation, cross-team/internal training and contribute to business improvement initiatives.

We will count on you to:

Implement data processing upon raw data including cleaning, extraction, validation, visualizing and tabulation.
Operate at least 6-7 surveys concurrently and be held accountable for high data quality and on-schedule delivery of all reports undertaken.
Provide statistical analysis/interpretation and technical solution to internal and external clients’ customized business queries regarding products, services and solutions.
Undertake other off-cycle high-level tasks such as User Acceptance Tests, SOP materials writing, training arrangements, global content translations etc.
Work closely with different global teams to optimize survey process, utilize analytics tool, and improve platforms and systems effectiveness.

What you need to have:

Bachelor’s degree (credit average or better), in finance, economics, statistics, mathematics, human resources (HR) and/or accounting.
Open to fresh graduate; 1-2 years’ HR related fields or data analysis experience.
Proficient in Excel and other Office software, database experience is preferred.
Strong learning ability to master various systems in short term.

What makes you stand out?

Project management skill with multitask, self-starter and strong logical thinking for dataset.
Good command of English, good communication and team work ability while working in a global collaborative team environment.
Detail-oriented, patient and with strong sense of responsibilities.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In the recruitment process, Marsh does not restrict a position to a particular gender, does not inquire or investigate the marital or maternal status of female candidates, does not impose any limitations on marriage or childbirth, does not use marital or maternal status of a condition for hiring, and does not raise the qualification standard for female candidates. When you apply for a position with us, we must obtain Personal Data, which is any data that can directly or indirectly lead to the identification of a specific individual, such as your name, contact information, employment history, education information, work skills, and licensure and certifications (if applicable). We also collect any other information you have provided in your CV, covering letter, application form, or during an interview (if applicable). Marsh limits the Personal Data that it collects to that which is relevant and proportionate for the intended purpose. Where necessary and permitted or required by law, we may collect Personal Data deemed sensitive under applicable law (for example, ethnicity, fitness to work or criminal convictions information). Marsh collects Personal Data directly from you and, depending on the circumstances and the type of role applied for, recruitment agencies, background check providers, your named referees and occupational health providers. Marsh retains Personal Data consistent with applicable local law and business practices Please make sure you read through and fully understand our “Job Applicant Data Privacy Statement” before you submit your application.