Job Details:

Job Description:

Join our Global Benefits and Retirement Programs team within HR Global Operations (HRGO), where you'll play a vital role in supporting processes and team members across our organization. We're seeking a dynamic professional who thrives in fast-paced environments with evolving priorities, ambitious performance targets, diverse stakeholders, and emerging challenges.

The primary responsibilities for this role will include, but are not limited to:

Execute benefits and retirement processes for the Great America Region.
Provide expert support and solutions for employee inquiries.
Collaborate with Program Offices to enhance program design and employee experience.
Generate complex reports and resolve system discrepancies.
Support payments and Purchase Order submission.
Apply analytical thinking to improve process quality and efficiency.
Partner cross-functionally with IT, Finance, Payroll, and HRGO teams.
Contribute to global quality, customer service, and process improvement initiatives.

A successful candidate will have proven experience demonstrating the following skills and behavioral traits:

Strong analytical and problem-solving abilities
Excellent communication and stakeholder management
Ability to manage multiple priorities simultaneously
Detail-oriented with quality focus
Customer-service mindset
Adaptability in ambiguous situations

Qualifications:

Minimum Qualifications:

Minimum qualifications are required to be initially considered for this position.

Bachelor's degree in human resources, Business Administration, Industrial Engineering, Accounting, or Finance.
3+ years relevant experience.
Advanced English proficiency.
Intermediate Microsoft Excel skills.
Authorization to work in Costa Rica.

Preferred Qualifications:

Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Automation experience (RPA, RDA) .
Benefits and Retirement programs background.
Process improvement/Lean methodology knowledge.
Business Process Management experience.

This role is perfect for a customer-focused professional seeking to expand their HR expertise while making a meaningful impact on employee programs across diverse markets.

Job Type:

Experienced Hire

Shift:

Shift 1 (Costa Rica)

Primary Location:

Costa Rica, San Jose

Additional Locations:

Business group:

Intel's Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company's culture and values. Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.

ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.