Compute Patching and Automation Senior Manager

Company:

The Boeing Company’s Information Digital Technology & Security (IDT&S) organization is currently seeking a Compute Patching and Automation Senior Manager to join the team in North Charleston, SC; Kent, WA; Everett, WA; Seattle, WA or Tukwila, WA.

As a compute patching & automation manager, you will play a vital role in supporting the Boeing Information Technology organization! In this key position you will leverage your extensive knowledge of leading enterprise server operating system infrastructure (physical and virtualized) and customer service to ensure server patching product offerings meet current and future internal consumer requirements, report success of automation, and respond to issues as they arise.

In this role you can expect to utilize your unique skillset to manage agile teams of technology professionals while building rapport for server automation services across the business and acting as a spokesperson and key representative for the team’s products and services. If you are passionate about delivering automation in compute and ready to make a significant impact in a dynamic environment, we want you on our team. Help us shape the future of technology at Boeing and ensure our systems are primed for success!

Position Responsibilities:

• Lead and manage multiple agile teams of skilled technology professionals responsible for developing and testing operating system content, implementing changes to patching infrastructure, and creating new patching products and service offerings for internal consumers
• Recognize team accomplishments and monitor system performance, successes, and challenges
• Own and manage automation infrastructure vendor compliance
• Oversee sourced server patching system operations to ensure external service providers meet all requirements and participate in recovery planning and process improvements
• Serve as the primary point of contact and escalation for service providers regarding server automation issues
• Monitor and drive resolution of issues by coordinating appropriate handoffs to the correct teams and ensuring effective collaboration and timely customer solutions
• Resolve and escalate issues related to products, services, talent, and third-party providers
• Communicate team processes and procedures effectively to executives, prospective consumers, and cross-functional teams
• Identify opportunities to improve compute automation and the consumer experience at Boeing through collaboration with internal teams, processes, and external partners

Basic Qualifications (Required Skills/Experience):

• Bachelor’s degree or higher
• 5+ years of experience leading server technology, infrastructure and services projects (server hardware, operating systems, virtualization, middleware, and cloud enabling software.)
• 5+ years of experience with Operating Systems: Windows Server, RedHat Enterprise Linux, and Oracle Enterprise Linux
• 5+ years of experience supporting and/or working on any cloud related technology or solution
• 5+ years of experience with presenting information to leaders and external customers
• 5+ years of experience managing suppliers/vendors to deliver products and services

Preferred Qualifications (Desired Skills/Experience):

• Experience with operating system security concepts and controls
• Experience in automating processes, technology and compliance into a complete solution that can be consumed directly or by delivery teams
• Experience with multiple operating system patching technologies
• Experience supporting 24/7 operations
• Experience with developing visualizations in Tableau, Cognos, Excel, Power-BI, or other analytics and reporting solutions
• Experience with OpenText Server Automation
• Experience with OpenText Operations Orchestration
• Windows Server certifications
• Current cybersecurity certification (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA)
• Experience translating low-level problems into executive-level risk briefings and actionable plans
• Experience motivating and aligning disparate stakeholders to drive change and improve systems
• Experience with ServiceNow
• Experience with Microsoft SQL Server
• Experience with agile methodologies and project management practice

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range:$161,500 - $233,450

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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