Job Summary
The role of Specialist, Communications will work within the Flyers Business and Revenue team as part of the Comcast Spectacor Communications Department. The individual will be based full time at Xfinity Mobile Arena and will be required to work at Flyers Training Center for media events and meetings as needed. This role will be expected to work many Flyers games and other events during the weekends and evenings. The role will report to the Senior Director, Communications.Job Description
Responsibilities:
- Manage key items for the company’s internal communications strategy.
- Manage all employee communications channels including the weekly employee e-newsletter, leadership updates, and organizational announcements.
- Oversee all communication needs for Flyers Charities and Community Relations.
- Coordinate PR opportunities including press releases, interviews, media availabilities, campaigns, and special events.
- Support Sr. Director and Manager on select efforts for Flyers revenue PR opportunities.
- Develop and maintain calendars and scheduling for internal communications and PR schedule for Flyers Charities and Community Relations.
- Utilize cross departmental collaboration with marketing, content, hockey operations, and human resources to maximize communications efforts.
- Draft and edit internal and external communications materials including media advisories, talking points, newsletters, and executive messaging.
- Assist in the planning and execution of community initiatives, charitable campaigns, and organizational events to enhance brand visibility and engagement.
- Monitor media coverage and compile recaps, analytics, and reporting to measure communications effectiveness and campaign performance.
- Maintain media lists, press databases, and distribution platforms to ensure accurate and effective outreach.
- Collaborate with social media and digital content teams to align messaging across all communication channels.
- Coordinate logistics for media events, press conferences, community appearances, and interview opportunities.
- Ensure all communications align with organizational branding, voice, and strategic priorities.
- Serve as a liaison between internal departments, external partners, nonprofit organizations, and media contacts.
- Track timelines, approvals, and deliverables for communications projects to ensure deadlines are consistently met.
- Support employee engagement initiatives through strategic internal messaging and communications programming.
- Research industry trends, community impact opportunities, and best practices to strengthen communications strategies and outreach efforts.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Employee Communications, Internal Communications, PrioritizationWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.