The Talent Operations Lead plays a key role in supporting CIM’s talent ecosystem by driving the systems, processes, and operational foundations that enable both Talent Acquisition and Learning & Development to deliver exceptional, scalable programs. This role sits at the intersection of people, process, and technology—helping ensure our talent lifecycle runs with efficiency, clarity, and consistency from candidate attraction through employee development.
As a key partner to Talent Advisors, hiring managers, and across our Learning & Development programs, the Talent Operations Lead translates strategy into streamlined workflows, data‑driven insights, and high-impact experiences. This includes improving recruitment operations, supporting recruiter and hiring manager enablement, and managing our learning platforms and development program execution to ensure content, systems, and delivery methods meet evolving workforce needs.
By building and maintaining the tools, processes, and program operations that underpin how we hire, onboard, learn, and grow CIM employees, the Talent Operations Lead strengthens the full talent lifecycle and enhances CIM’s ability to attract, develop, and retain top talent.