Handle customer inquiries related to various insurance products and services Guide clients in selecting suitable insurance plans as per their requirements Explain policy features, coverage, benefits, exclusions, and renewal process clearly Generate leads through calls, references, and walk-in clients Maintain strong relationships with existing and new customers Coordinate with insurance companies for quotations, policy issuance, and claims support Follow up with clients for renewals and pending documentation Maintain accurate records of customer interactions and policy details Achieve monthly sales and business targets assigned by the company Provide prompt after-sales support and customer service assistance