We’re at an inflection point. Our product is moving from classic SaaS interfaces to conversation-first, AI-native workflows. That shift changes the fundamentals: how people interact, what feels intuitive, and what “great design” even means at scale.

Text handles over 2 billion interactions a year. Each of those moments needs to feel clear, consistent, and intentional. Your job: define and enforce the standard of design excellence across the company. Not only by polishing pixels, but by setting the rules, principles, and workflows that make quality inevitable.