Join MSX International, a leading partner to vehicle manufacturers and mobility organizations. As a Connected Services Field Coach, you will deliver targeted coaching and consulting to Ford dealerships, empowering them to effectively sell, activate, and support connected services. This role requires a strong understanding of technology, excellent communication and coaching skills, and a proven ability to drive results. You will work closely with dealership staff, Ford field representatives, and the program team to achieve program objectives.
About the role
- 3+ years of experience in automotive, coaching or consulting, preferably with a focus on vehicle or dealer technology.
- Strong understanding of connected services and their value proposition.
- Strong coaching skills
- Proven ability to deliver engaging and effective coaching sessions.
- Excellent communication, interpersonal, and presentation skills.
- Ability to build rapport and establish trust with dealership personnel.
- Strong analytical and problem-solving skills.
- Proficient in using CRM and other sales-related software.
- Must love travel – 80% travel required
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology.
- Chance to make a significant impact on Ford's connected services strategy.
- Professional development and growth opportunities.
Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Key missions
- Coaching and developing dealership personnel on all aspects of Ford's connected services.
- Conducting regular visits to assigned dealerships to provide ongoing consulting and support.
- Tracking dealer KPIs and developing action plans to address performance gaps.