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The Old Mill Holiday Hostel is recruiting a Hospitality Manager for a full-time, permanent position based in Westport, Co. Mayo, Ireland. The role is for 39 hours per week, rostered over 5 days in line with business needs. The Hospitality Manager will oversee the day-to-day operation of the hostel, ensuring high standards across reception, reservations, housekeeping, guest service, compliance, and overall business performance. • Manage daily hostel operations including reception, reservations, housekeeping, and guest services • Lead, supervise, and support team members to maintain high customer service standards • Monitor occupancy, booking channels, and room allocation to improve efficiency and revenue performance • Handle guest feedback, complaints, and service recovery in a professional manner • Ensure compliance with health and safety requirements and operational procedures • Support budgeting, supplier coordination, cost control, and service quality across the property Candidate requirements: Applicants must hold a recognised third-level qualification in hospitality management or a related discipline and have at least 5 years’ relevant experience in a hospitality management role preferably in a hostel. Strong leadership, communication, organisational, and customer service skills are essential. Experience in accommodation operations and reservations systems is required. Please note that accommodation is not included as part of this position.