Proficient in computers with sufficient knowledge to work on automated systems with minimum training and supervision. Proven equivalent medical related knowledge and experience in handling patients and ensuring safety protocols. Excellent interpersonal skills sufficient to quickly develop a rapport with clients/ patients, explain services/ products/ procedures, and handle client concerns. Highly detail-oriented and meticulous in reviewing work for accuracy and completeness. Exhibit excellent time management and organizational abilities. Ability to work accurately and effectively in a fast pace/stress environment. Job Responsibilities Provide exemplary customer service by serving all clientsprofessionally, and efficiently. Greeting customers, handling front desk/reception, and answering queries while ensuring safety protocols are being followed. Answer telephone lines and emails; respond to internal and external inquiries within scope of responsibility and direct all calls appropriately to optometrist and staff. Provide information to clients on products, services and educating patients on eye health and related issues Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients. Data entry, document scanning and data management. Registration and update information file of patients Interview patients to complete forms, documents, and case histories. Perform and complete OHIP, insurance and other claim billings on a daily basis. Responsible for all necessary follow-up on unpaid claims and update claim payment Prepare patient’s invoice and billing. RMeseodlivcea al Cnyli ncilcie Ants’ssi sctoamntplaints and inquiries in a professional, What are you looking for? Listed By timely and appropriate manner. Initiate and maintain confidential medical files and records. Establish and maintain variety of office administrative support such as document filing, updating, management and monthly reporting. Order supplies and maintains optical inventory ordering, tracking, pricing, and cost controls. Conduct patient intake by taking patients' general medical and ophthalmic history, ensuring all relevant information is accurately documented. Instruct patients on diagnostic tests and procedures, ensuring they understand the purpose and process, and accurately record test results for optometrist review. Clean and maintain ophthalmic instruments and equipment, ensuring they are always in proper working order and ready for use. Prepare examining rooms in terms of setting up and maintaining machines during optometrist’s clinic day, placing patients in queue. Make minor repairs for customers such as replacing frame screws or straightening frames Maintain and repair optical laboratory equipment or machinery. Dispensing and educating patients on their eye wear options. Properly taking spectacle measurements. Ensure that security measures are in place at all times. Maintain joint custody of keys. Ensure immediate feedback of client-related concerns. Prepare reports for clinic’s transaction for the day. Ensure cleanliness of the premises at all times. All other duties and responsibilities that may be assigned by the reporting officer from time to time. $30.50 per hour 32-40 hours per week. Permanent employment 2-3 years experience in the same field of work. Bachelor's degree